When will I RECEIVE my membership?
If you sign up to our 6 month membership between the 1st and 15th of the month, your monthly book package will be dispatched on the 16th of the month. If you sign up between the 16th and the end of the month, your monthly book package will be dispatched on the last day of the month.
When do I PAY for my 6 month membership?
When you subscribe online, you can pay via credit card. You will then be charged on the SAME date every month following for the duration of the membership.
What happens at the end of my 6 month membership?
In the final month of your subscription, you will be contacted to see if you are happy to continue with another 6 month membership! We can arrange this for you and you will receive confirmation of all changes from us. If you don’t wish to renew, your subscription will automatically be cancelled.
How do I cancel my membership?
We are confident you will love our product but on the off chance you need to cancel, we have made the process as easy as subscribing. Sign in to your WordPress account and you can cancel any time.
How do I know WHICH theme I will be receiving?
For membership, the current monthly theme will be shared on the website and social media. You can browse the rest of the themes featured in the current 6 month membership here.
Can I get a REFUND if I already own one of the books in the membership?
No, sorry! We have worked tirelessly to choose unique, high quality books, many by famous authors, and all not typically available for purchase at major retail stores. However, in the unlikely case that there is a ‘double up’, we suggest “re-gifting” this particular book to friends or family.
Will my 6 year old son son will enjoy the membership or gift boxes?
Absolutely! These boxes have been created with 3-5 year olds in mind, but children (and adults) of any age will enjoy and benefit from different aspects of these books and games.
Are these memberships just for children with speech and language difficulties?
No! Our 6 month membership and Little Birdie Bags are great for ALL children as they will enrich their language and literacy skills to set them up for success in school and in life.
If we haven’t answered your questions here, please feel free to email us at firstname.lastname@example.org.